Privacy Policy

ROADIO PRIVACY POLICY
LAST REVISED ON: JUNE 1, 2024
Roadio, Inc. ("Company", "Roadio" or "We") respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect from you or that you may provide when you visit the website roadio.ai (our "Website") or use the application RoadioSafety (the "or the App") and our practices for collecting, using, maintaining, protecting, and disclosing that information. If you're a resident of California or Nevada or visiting us from the European Economic Area ("EEA"), you should read this policy and the applicable sections below for residents of California and Nevada and visitors from the UK and EEA.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. We use your personal data to provide and improve our platform. By using the platform, you agree to the collection and use of information in accordance with this privacy policy. If you do not agree with our policies and practices, your choice is not to use our Website or the App. This Privacy Policy may change from time to time. Any changes to this Privacy Policy will be effective immediately on posting the updated Privacy Policy unless otherwise stated or as required by applicable law. Your continued use of this Website or the App after we make changes is deemed to be acceptance of those changes to the fullest extent permitted by applicable law, so please check the policy periodically for updates.

  1. SCOPE OF ROADIO PRIVACY POLICY
    This Privacy Policy applies to all aspects of our Website or the App as well as to information we may collect offline. This Website or the App may link to or incorporate websites or content hosted and served by others over which we have no control, such as third-party websites, online properties, platforms, social media, or systems, which are each governed by the privacy policy and business practices of the third party. You understand and agree that Roadio is not responsible for the security, privacy, or business practices of any third party.

This policy applies to information we collect:
● On this Website or the App and all associated Roadio web apps.
● In email, text, and other electronic messages between you and this Website or the App.
● When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
● From telematic devices, including Roadio sensors and mobile device sensors which transmit data to our Website or the App.

It does not apply to information collected by:
● Us offline or through any other means, including on any other website or application operated by the Company or any third party; or
● Any third party, including through any application or content that may link to or be accessible from or on the Website or the App.

  1. YOUR INFORMATION
    2.1. Information We Collect About You and How We Collect It. We collect several types of information from and about users of our Website or the App, including information:
    ● By which you may be personally identified, such as name, age, gender, postal address, e-mail address, telephone number and any other identifier by which you may be contacted online or offline, including IP addresses and cookie identifiers (collectively, "personal information");
    ● Vehicle (ebike, moped, or other two wheeler) model, vehicle year, vehicle purchase location, reason for purchasing a two-wheeler or three wheeler, other types of vehicles in your household, vehicle trips ebike or other two wheeler is replacing, other accessories purchased; and/or
    ● About your internet connection, the equipment you use to access our Website or the App, and usage details.

We collect this information:
● Directly from you when you provide it to us.
● Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
● From third parties, for example, our business partners.

2.2. Information you provide. The information we collect on or through our Website or the App may include:
● Information that you provide by filling in forms on our Website or the App. This includes information provided at the time of registering to use or creating an account on our Website or the App, purchasing our products, subscribing to our services, posting material, or requesting further services. We may also ask you for information when you report a problem with our Website or the App.
● Details of transactions you carry out through our Website or the App and of the fulfillment of your orders. This may require you to provide financial information before placing an order.
● Records and copies of your correspondence (including email addresses), if you contact us.
● Your responses to surveys that we might ask you to complete for research purposes.
● Your search queries on the Website or the App or web app.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website or the App, or transmitted to other users of the Website or the App or third parties (collectively, “User Contributions”). Your User Contributions are posted on and transmitted to others at your own risk.

2.3. Information We Collect Through Automatic Data Collection Technologies. As you navigate through and interact with our Website or the App, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
● Details of your visits to our Website or the App, including date, ride frequency, ride duration, time of day, traffic data, location data, logs, and other communication data and the resources that you access and use.
● Objects visible in video footage captured on Roadio hardware and transmitted to our Website or App.
● Information about your computer and internet connection, including your IP address, operating system, and browser type.
We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The technologies we use for automatic data collection may include:
● Cookies. A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser.
● Flash Cookies. Certain features may use local stored objects (or Flash cookies) to collect and store information about your preferences.
● Web Beacons. Our pages may contain small electronic files known as web beacons that permit the Company, for example, to count users who have visited those pages or opened an email.
● Telematics Devices. Use of certain Roadio products, when paired with the App, will collect certain information about where and how you travel.

2.4. Third-Party Use of Cookies and Other Tracking Technologies. Some content or Applications, including advertisements, may be served by third-parties. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you.

  1. HOW WE USE YOUR INFORMATION
    We use information that we collect about you, including any personal information:
    ● To present our Website or the App and its contents to you.
    ● To provide you with information, products, or services that you request from us.
    ● To fulfill any other purpose for which you provide it.
    ● To provide you with notices about your account.
    ● To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
    ● To notify you about changes to our Website or the App or any products or services we offer.
    ● To use data analysis, identifying usage trends, and to evaluate and improve our Service, products, services, marketing and your experience.
    ● To contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.
    ● To allow you to participate in interactive features on our Website or the App.
    ● In any other way we may describe when you provide the information.
    ● For any other purpose with your consent.

  2. RETENTION AND TRANSFER OF INFORMATION
    4.1. RETENTION OF YOUR PERSONAL INFORMATION AND DATA
    The Company will retain your personal information and data only for as long as is necessary for the purposes set out in this privacy policy.

4.2. TRANSFER OF YOUR PERSONAL DATA
Your personal information and data is processed at the Company's operating offices and may be transferred to computers located outside of your jurisdiction. Your consent to this privacy policy represents your agreement to that transfer.

  1. SECURITY OF YOUR PERSONAL DATA
    The security of your personal information and data is important to us, but remember that no method of transmission over the Internet is 100% secure.

  2. DISCLOSURE OF YOUR INFORMATION
    6.1. Information We May Disclose.
    Some content or Applications may disclose aggregated information about our users without restriction. We may disclose personal information as described in this Privacy Policy:
    ● To our subsidiaries and affiliates.
    ● To contractors, service providers, and other third parties bound by contractual obligations to keep personal information confidential.
    ● To a buyer or other successor in the event of a merger, divestiture, restructuring, or other sale or transfer.
    ● To fulfill the purpose for which you provide it.
    …
    6.2. Choices About How We Use and Disclose Your Information.
    We strive to provide you with choices regarding the personal information you provide to us.

  3. YOUR CALIFORNIA PRIVACY RIGHTS
    If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.

  4. DATA SECURITY
    We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

  5. CHANGES TO OUR PRIVACY POLICY
    It is our policy to post any changes we make to our Privacy Policy on this page.

  6. CONTACT INFORMATION
    To ask questions or comment about this privacy policy and our privacy practices, contact us at:
    Roadio, Inc.
    201 Spear Street Ste 1100 PMB #11
    San Francisco, 94105
    Attn: Privacy Support
    support@roadio.ai